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Frequently Asked Questions and Answers

Q: Why use our Services?
A: The purchase of a new home is one of the single most costly investments that a family will make. Along with the extra stresses this will add, there is also the fear factor of, "Will This Home Stand The Test of Time?" It is also important to know what YOU, as the primary investor, are getting for your money. A home inspection is an excellent tool for you, the home buyer, to help determine not only the condition of the home, but to also help foresee any immediate unnecessary additional cost that may go unnoticed without the help of a home inspection. Home inspections are not a prediction of future performance, but can pinpoint existing problem areas.

Q: Why can't I have someone in my family who is very handy or a contractor, inspect my new home?
A: This is the biggest mistake many potential new homeowners make when purchasing a home. They are not trained or licensed by Wisconsin to perform professional home inspections, which is required in your offer to purchase contract. Professional home inspection is a unique skill like no other. Professional inspectors get what we call an inspector's instinct for problems. That instinct takes extensive training and lots of experience doing inspections to develop. Many contractors, and other trades professionals hire a professional home inspector to inspect their homes when they make a purchase.

Q: What if I have questions after the inspection?
A: You can call us and discuss all the aspects of your new home whenever you like. Our service is a long-term investment.

Q: How do I choose a Home Inspector?
A: Call up and ask about their credentials and experience. If for some reason you don't feel comfortable asking this of the inspector when speaking with them on the phone then how will you feel asking questions at the inspection. You must feel that the inspector is qualified, experienced and attentive of your needs.

Q: Are you State Registered?
A: Yes, we are State Registered in the State of Wisconsin as a Home Inspector.

Q: Are you insured?
A: Yes, we are fully insured to complete home inspections. Please note that not all Home Inspectors carry insurance.

Q: How long does the inspection take and do I need to be present?
A: Most home inspections last approximately three hours and we do recommend that you the client be present for the inspection so you can fully understand the condition of your new home purchase.

Q: Who pays for the inspection and when?
A: You the home buyer contract with NPI directly. So typically you pay for the inspection at the time of the inspection.

Q: Is there a list of State standards that you are required to inspect?
A: Please visit www.wahigroup.com and click on "State Standards". This area will give you a great understanding of what the requirements are for completing home inspections in the State of Wisconsin.

Q: Is National Property Inspections a franchise?
A: Yes, we are part of the franchise of 300 home inspectors across the United States and Canada. NPI was one of the first Home Inspection businesses started in the mid 1980's. Visit www.npiweb.com for more information regarding the franchise and if you are relocating to a different city and need to find another NPI home inspector.

Q: Are you a part of any organization for training?
A: Yes, we are part of and an active member of Wisconsin Association of Home Inspectors (W.A.H.I.). We have a training and meeting once per month, which we keep current with today's topics and needs of clients. Please visit www.wahigroup.com for more information on "State Standards".